> ## Documentation Index
> Fetch the complete documentation index at: https://docs.typewise.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Invoices
> Preview your upcoming bill, download past invoices, and understand what happens if a payment fails.
The **Invoices** tab on [Billing](https://platform.typewise.app/billing) shows
what you owe next and a history of what you have paid. The tab is hidden while
you are on a free trial and for Enterprise accounts.
## Upcoming invoice
The upcoming invoice previews your next charge for the current period. It shows:
* Line items for the base plan, committed seats, and any overage
* Subtotal, VAT or tax, and total
* The payment method that will be charged
* The date the invoice charges automatically
Overage is itemised rather than rolled into a single figure. Each metered
dimension that went over gets its own line, and resolutions are split further
into **Full resolutions** and **Partial resolutions** so the two rates are
visible separately. Every line shows the quantity and the unit price alongside
the amount, so you can check the arithmetic. Unit prices can be a fraction of a
cent, and are shown to that precision.
The upcoming total matches the **estimated upcoming bill** shown on the Plan &
limits tab. See [Usage &
limits](/documentation/billing/usage-and-limits#track-your-usage).
For annual plans, the monthly invoice does not include the annual base fee. You
pay the base once a year at renewal, while committed seats and usage still
appear monthly. If there is no monthly usage or seat charge due, the next
preview may instead show the annual renewal.
## Past invoices
The past invoices table lists each invoice with its ID, period, base, seats,
overage, total, status, and paid date. Use the **download** action to save the
PDF.
Most invoices are the monthly bill for your plan, but a few other kinds can
appear:
| Invoice | When it appears |
| -------------------- | --------------------------------------------------------------------------------------------------------- |
| Monthly bill | Every period, covering the base plan, committed seats, and any overage |
| Annual base | Once a year at renewal, on annual plans |
| Pack purchase | When you buy a prepaid resolution or credit pack |
| Mid-cycle resolution | When you pass 500 pay-as-you-go resolutions in a period, see below |
| Final overage bill | When a plan ends with overage still unbilled, see [Ending your plan](/documentation/billing/cancellation) |
## Mid-cycle resolution charges
Pay-as-you-go resolution overage is usually billed with your monthly invoice. To
stop a large balance building up unbilled, Typewise charges it mid-cycle once it
reaches a set volume.
When you pass **500 pay-as-you-go resolutions** in a period, that usage is
invoiced immediately rather than waiting for the end of the cycle. The invoice
carries the resolution overage accrued so far, itemised as **Full resolutions**
and **Partial resolutions** lines with the quantity and rate for each.
If you run up **another 500 resolutions** while that mid-cycle invoice is
still unpaid, the account is **suspended** until it is paid. Paying restores
access. See [When an account stops
processing](/documentation/billing/cancellation#when-an-account-stops-processing).
Your month-end invoice subtracts whatever a mid-cycle invoice already covered,
so nothing is billed twice. Resolutions you use afterwards are billed with the
monthly invoice as usual.
This applies to pay-as-you-go resolutions on a paid plan. Usage covered by a
prepaid pack does not count towards the threshold, because a pack is already
paid for.
## Currencies
Invoices are presented in the currency that matches your billing country: USD,
EUR, GBP, or CHF. Typewise presents prices in your currency without converting
between them, so amounts match your plan's pricing in that currency.
## VAT and tax
All prices Typewise shows are **exclusive of VAT**. That covers the plan picker,
the pack picker, your usage estimate, and the line items on an invoice: the
amounts you see are what the service costs before tax.
Any VAT that applies is worked out from the billing country and tax ID on your
payment details, added on top of the subtotal, and shown as its own line on the
invoice. Your total is therefore higher than the subtotal wherever VAT applies.
Keep your billing address and tax ID up to date on [Payment &
auto-charge](/documentation/billing/payment-methods#add-or-update-your-card),
since both determine the VAT charged.
## Failed payments
If a payment fails, Typewise sends reminder emails while the payment provider
retries the charge. You have a **30-day grace period** from the first failed
payment before the account is suspended, but the AI Operator stops working part
way through it.
Your invoice is marked past due and you receive reminder emails, starting
immediately and again around day 3 and day 7. Your account keeps working
normally throughout: the AI Operator still replies and automation still
runs.
Update your card on the [Payment &
auto-charge](/documentation/billing/payment-methods) page to clear it.
Once a payment has been outstanding for more than 7 days, Typewise stops
acting on conversations. The AI Operator stops replying and automation stops
running, though incoming messages are still received and stored so your team
can answer them manually.
Paying the invoice turns AI processing back on. See [When an account stops
processing](/documentation/billing/cancellation#when-an-account-stops-processing).
Some banks require an extra confirmation step. Open the link in the banner
or email to complete the payment.
If the invoice is still unpaid at the end of the grace period, the account is
suspended and platform access is blocked. Reminder emails escalate before
this happens, around days 14 and 21, and the banner counts down the days
remaining.
Update your billing details to reactivate the account.
Once a payment goes through, the invoice shows as paid, banners clear, and
access is restored automatically.
## Related
* [Payment & auto-charge](/documentation/billing/payment-methods): manage your
card
* [Plans & pricing](/documentation/billing/plans-and-pricing): what you are
billed for
* [Usage & limits](/documentation/billing/usage-and-limits): track usage before
it bills
* [Ending your plan](/documentation/billing/cancellation): auto-renew,
termination, and the final invoice