> ## Documentation Index
> Fetch the complete documentation index at: https://docs.typewise.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & pricing

> Compare the Starter, Growth, and Enterprise plans, and switch plan or billing cadence.

Typewise offers three plans. Starter and Growth are self-serve, so you can
switch between them yourself. Enterprise uses custom pricing arranged with our
sales team. Current prices and included amounts appear in Billing when you
change plan.

## Plans at a glance

|                                | Starter       | Growth                    | Enterprise    |
| ------------------------------ | ------------- | ------------------------- | ------------- |
| **Pricing**                    | Self-serve    | Self-serve                | Contact Sales |
| **Agent seats**                | Included      | Higher included allowance | Custom        |
| **Nova (AI Operator) credits** | Included      | Higher included allowance | Custom        |
| **Resolutions**                | Pay as you go | Pay as you go             | Custom        |
| **Workspaces**                 | Included      | Included                  | Custom        |
| **Channels**                   | Email, Chat   | Email, Chat, WhatsApp     | All           |
| **Extra agent seats**          | Available     | Available                 | Custom        |
| **Prepaid packs**              | Not available | Available                 | Custom        |

<Info>
  Annual billing costs less than paying monthly. The live plan picker shows the
  annual discount, included amounts, and the price for your billing currency.
</Info>

Prices and included amounts are defaults. If we have agreed custom terms with
you, your plan shows a **Custom plan** label and your own limits and prices
apply. All prices are exclusive of VAT, which is added on top where it applies;
see [VAT and tax](/documentation/billing/invoices#vat-and-tax).

## What counts as usage

* **Agent seats**: each active user who handles conversations. Growth includes
  more seats than Starter. On Growth, you can add more seats as a recurring
  add-on.
* **Nova (AI Operator) credits**: AI Operator usage measured in credits. Credits
  scale with model usage (more model spend uses more credits). Growth includes a
  higher credit allowance than Starter.
* **Resolutions**: a conversation the AI Operator resolves. A full resolution
  counts as 1 unit and a partial resolution as half a unit.
* **Workspaces**: separate brand or business spaces. Your plan includes a set
  number of workspaces, and the workspace your account starts with counts
  towards it.

See [Usage & limits](/documentation/billing/usage-and-limits) for how each one
is tracked and when overage applies. Your current allowances appear on the
**Plan & limits** tab.

## Channels by plan

Starter supports Email and Chat. Growth adds WhatsApp. To use WhatsApp, you need
the Growth plan or higher. See [Add-ons & seats](/documentation/billing/add-ons)
for packs and seats, and [Plans at a glance](#plans-at-a-glance) for the full
comparison.

## Change your plan

<Steps>
  <Step title="Open the plan picker">
    On [Billing](https://platform.typewise.app/billing), open the **Plan &
    limits** tab and click **Change plan**. During a trial, use **Activate
    plan** instead.
  </Step>

  <Step title="Choose monthly or annual">
    Use the **Annual / Monthly** toggle. Annual shows the discounted price and a
    discount badge.
  </Step>

  <Step title="Select a plan">
    Pick **Starter** or **Growth**. Each card lists the included seats, credits,
    and resolutions. For **Enterprise**, click **Contact Sales** to reach our
    team.
  </Step>

  <Step title="Confirm the switch">
    Review the change and confirm. If you do not have a payment method yet,
    Typewise opens a secure checkout to capture your card first, then applies
    the plan. Your new plan and limits apply right away.
  </Step>
</Steps>

### What you are charged when switching

<Note>
  Switching to a new plan or cadence charges the base fee for the new term
  immediately, minus any account credit you have. That applies to both monthly
  and annual switches.
</Note>

* Switching to the **same plan and cadence** you already have results in no
  charge.
* If you move **away from a prepaid term** partway through, you receive
  **account credit** for the unused part of the base you already paid. Typewise
  applies that credit to future invoices.

## Stop your plan

On Starter and Growth you can stop paying yourself from the **Plan & limits**
tab, in one of two ways. Turning off **auto-renew** keeps the plan until the end
of the current billing cycle and then ends it. **Terminate account** ends it
immediately. See [Ending your plan](/documentation/billing/cancellation).

## Related

* [Free trial](/documentation/billing/free-trial): start without a card
* [Add-ons & seats](/documentation/billing/add-ons): buy packs and seats
* [Invoices](/documentation/billing/invoices): see what you are billed
* [Ending your plan](/documentation/billing/cancellation): auto-renew or
  terminate, and what happens next