> ## Documentation Index
> Fetch the complete documentation index at: https://docs.typewise.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Saved views
> Save filters, columns, and sorting as reusable tabs on the Tickets page
A **saved view** is a named combination of filters, column layout, and sorting
that appears as a tab on the [Tickets](/documentation/tickets/all-tickets) page.
Instead of rebuilding the same filter every time, save it once and switch to it
with a single click.
Each view remembers:
* The **filters** applied to the ticket list
* Which **columns** are shown or hidden, and their order
* The **sort** field and direction
You set the columns from the **column menu** (the pencil icon above the table)
and reorder them by **dragging column headers** — whatever you configure is
saved with the view. See
[column visibility and reordering](/documentation/tickets/all-tickets#column-visibility)
for details.
Saved views live on the **Tickets** page. The **All tickets** tab is
always present and shows the unfiltered list; your saved views appear as
additional tabs next to it.
***
## Personal and shared views
Views come in two kinds:
| Type | Who can see it | Who can create or edit it |
| ------------ | ------------------------- | ------------------------- |
| **Personal** | Only you | You |
| **Shared** | Everyone in the workspace | Admins only |
Shared views are marked with a **people icon** on their tab. Only admins can
create a shared view or turn a personal view into a shared one.
***
## Creating a view
There are three ways to create a saved view.
### 1. From the tabs
Click the **+ Add view** button next to the tabs. This opens the view editor
with an empty view. Set up its filters, columns, and sorting, give it a name,
and it's saved as a new tab.
### 2. From filters on All tickets
Start on the **All tickets** tab and apply the filters, columns, and sorting
you want. Once the list is filtered, a **Create view** button appears — click it
to save your current setup as a named view.
### 3. By asking the AI Operator
Ask the [AI Operator](https://platform.typewise.app) to create the view for
you — for example, *"Save a view of urgent unresolved emails"*. The AI Operator
sets up the filters and saves the view, including shared views if you're an
admin.
### Naming and sharing
For methods 1 and 2, the view editor lets you finish the setup:
Enter a name in the **Add view name** field.
Toggle **Shared view** on to make the view visible to the whole workspace.
Leave it off to keep the view personal. This toggle only appears for admins.
Click **Save** to store the view. It appears as a new tab.
***
## Editing a view
Open a view's tab, then adjust its filters, columns, or sorting. When a saved
view has unsaved changes, the **Save** button gives you two choices:
* **Update this view** — overwrite the saved view with your current changes.
* **Create new view** — keep the original untouched and save your changes as a
brand new view.
Use **Create new view** when you want to branch off an existing view — for
example, to make a personal copy of a shared view with an extra filter.
To rename a view or change its sharing, open the view and use the editor's name
field and **Shared view** toggle, then choose **Update this view**.
### Unsaved changes
If you tweak a view but don't save, your changes are kept locally so you don't
lose them, but the saved view itself is unchanged until you choose **Update this
view**. Use **Reset** to discard your local changes and return to the view as it
was saved.
***
## Deleting a view
Click the **⋮** (kebab) menu on the view's tab.
Select **Delete view**.
Deleting a view is permanent and cannot be undone. Deleting a shared view
removes it for everyone in the workspace, so only admins can delete shared
views.
***
## Related
* [Tickets](/documentation/tickets/all-tickets) — searching, filtering, and
column visibility on the ticket table.
* [Inbox](/documentation/tickets/inbox) — the prioritized queue of tickets that
need your attention.