> ## Documentation Index
> Fetch the complete documentation index at: https://docs.typewise.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Health Alerts

> Typewise monitors your channels and integrations and alerts you when something breaks

## What's monitored

| Alert                                      | Trigger                       |
| ------------------------------------------ | ----------------------------- |
| **Can't send emails to customers**         | 3 consecutive send failures   |
| **No customer emails arriving**            | Unusual silence in your inbox |
| **Chat widget not active on your website** | Unusual silence from visitors |
| **CRM sync failing**                       | 3 consecutive sync failures   |
| **AI integration not responding**          | 2 consecutive MCP failures    |

## When you see an alert

A banner appears in your portal with:

* The problem
* The impact
* The fix
* A link to settings

You also get an email (max one per hour per issue).

## Alerts clear automatically

| Alert           | Clears when                   |
| --------------- | ----------------------------- |
| Email delivery  | Next email sends successfully |
| Email receiving | Next email arrives            |
| Chat widget     | Next visitor message          |
| CRM sync        | Next sync succeeds            |
| MCP integration | Next tool call succeeds       |

Fix the underlying problem → the next successful operation clears the alert.

## Fix by error type

<CardGroup cols={2}>
  <Card title="Email delivery" icon="paper-plane" href="/documentation/troubleshooting/email-delivery">
    Outbound emails failing
  </Card>

  <Card title="Email forwarding" icon="inbox" href="/documentation/troubleshooting/email-forwarding">
    Inbound emails not arriving
  </Card>

  <Card title="Chat widget" icon="comments" href="/documentation/troubleshooting/chat-widget">
    No visitor activity
  </Card>

  <Card title="CRM sync" icon="rotate" href="/documentation/troubleshooting/crm-sync">
    Data not reaching CRM
  </Card>

  <Card title="MCP tools" icon="plug" href="/documentation/troubleshooting/mcp-tools">
    Integration not responding
  </Card>
</CardGroup>