Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Understand how different access levels control data visibility and usage by the AI Agent and Copilot.
| Access Level | Can be shared with end customers | Can be used by AI Agent to find solution | Usable for internal features (e.g. Copilot) |
|---|---|---|---|
| Fully public Non-sensitive data that should be used at any time. | ✅ | ✅ | ✅ |
| No sharing allowed Sensitive data that should be utilized by the AI Agent to resolve end customer requests, but it should not be shared with users. Note: sharing can still occur due to the nature of LLMs. | ✅ | ✅ | |
| Internal use only Sensitive data that should not be accessible to the AI Agents when handling end customer requests, in order to prevent any potential leakage. It can be used by fully internal features for Human Agents like Copilot. | ✅ | ||
| Ignore (Only accessible on a per article level) Data should not be imported at all. |
