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What’s monitored

AlertTrigger
Can’t send emails to customers3 consecutive send failures
No customer emails arrivingUnusual silence in your inbox
Chat widget not active on your websiteUnusual silence from visitors
CRM sync failing3 consecutive sync failures
AI integration not responding2 consecutive MCP failures

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When you see an alert

A banner appears in your portal with:
  • The problem
  • The impact
  • The fix
  • A link to settings
You also get an email (max one per hour per issue).

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Alerts clear automatically

AlertClears when
Email deliveryNext email sends successfully
Email receivingNext email arrives
Chat widgetNext visitor message
CRM syncNext sync succeeds
MCP integrationNext tool call succeeds
Fix the underlying problem → the next successful operation clears the alert.

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Fix by error type

Email delivery

Outbound emails failing

Email forwarding

Inbound emails not arriving

Chat widget

No visitor activity

CRM sync

Data not reaching CRM

MCP tools

Integration not responding