What’s monitored
| Alert | Trigger |
|---|---|
| Can’t send emails to customers | 3 consecutive send failures |
| No customer emails arriving | Unusual silence in your inbox |
| Chat widget not active on your website | Unusual silence from visitors |
| CRM sync failing | 3 consecutive sync failures |
| AI integration not responding | 2 consecutive MCP failures |
When you see an alert
A banner appears in your portal with:- The problem
- The impact
- The fix
- A link to settings
Alerts clear automatically
| Alert | Clears when |
|---|---|
| Email delivery | Next email sends successfully |
| Email receiving | Next email arrives |
| Chat widget | Next visitor message |
| CRM sync | Next sync succeeds |
| MCP integration | Next tool call succeeds |
Fix by error type
Email delivery
Outbound emails failing
Email forwarding
Inbound emails not arriving
Chat widget
No visitor activity
CRM sync
Data not reaching CRM
MCP tools
Integration not responding