Manual lookups

Ask a Human Agent to manually look up information in systems that are not connected to Typewise yet.

Configuration

Field	Description
Title	The name of the source configuration.
When to use this source?	Instructions for the AI on when to use this specific source (e.g., “Checks the status of shipment orders for DPD”).
Execution instruction	Instructions for the Human Agent (e.g., “Ask the agent to manually look up the information from the CRM”).
Access level	Controls which agents or users can access this source. Access levels
Required information	Define the data fields the AI needs to collect before requesting human review (e.g., Name, Description, Type).