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Billing shows what your plan includes, how much you have used, and what you will be charged. You manage your plan, payment method, add-ons, and invoices from the same screens.
Only Admins can see and manage Billing. Agents do not have access.

Where to find it

Open Billing from the platform. The feature has two tabs:
  • Plan & limits: your current plan, usage bars, the estimated upcoming bill, and actions to change plan, buy addons, or manage your card.
  • Invoices: your upcoming invoice preview and a history of past invoices to download. This tab is hidden while you are on a free trial and for Enterprise accounts.

How billing works

Your account starts on a free trial with no credit card required. When you are ready, activate a paid plan and add a payment method. After that, Typewise bills you each cycle for your plan, any committed seats, and any usage beyond what your plan includes. You can change plan, buy prepaid packs, add seats, or stop renewing at any time on plans that support those actions. Usage is metered across agent seats, Nova (AI Operator) credits, and resolutions, with an included allowance per plan and pay-as-you-go pricing above it. Current prices, allowances, and pack options appear in Billing itself.

Explore Billing

Plans & pricing

Compare Starter, Growth, and Enterprise, and switch plan or cadence.

Free trial

What the free trial includes and how to activate a paid plan.

Usage & limits

Track seats, credits, resolutions, and workspaces, and read limit states.

Add-ons & seats

Buy prepaid resolution and credit packs, and add agent seats.

Payment & auto-charge

Add or update your card and control automatic overage charging.

Invoices

Preview your upcoming bill and download past invoices.

Ending your plan

Turn off auto-renew or terminate the account, and what happens afterwards.

FAQ

Answers to common questions and edge cases.