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Teams help organize users into groups, so that tickets are routed efficiently and responsibilities are clear.

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Instructions

1

Open Create Team

Go to Team Management and click Create Team.
2

Enter name

In the Name field, enter a clear and descriptive team name.
3

Add description

Add a short Description to explain the team’s purpose or scope.
4

Select members

In Team members, select the users you want to add to this team.
5

Create

Click Create Team.

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Tips

  • You can edit a team anytime to add or remove members.
  • Combine Teams with Mentions for quick internal collaboration.
Create Team Interface

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See also