Skip to main contentTeams help organize users into groups, so that tickets are routed efficiently and responsibilities are clear.
Instructions
- Go to the Settings section and click “Create Team”.
- In the Name field, enter a clear and descriptive team name.
- Add a short Description to explain the team’s purpose or scope.
- In Team members, select the users you want to add to this team.
- Click “Create Team”.
Tips
- You can edit a team anytime to add or remove members.
- Combine Teams with Mentions for quick internal collaboration.
