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Add a card to activate a paid plan and to pay your invoices automatically. This page covers the payment method, the auto-charge setting, and the banners that appear when payment needs attention.

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Add or update your card

1

Open Billing

Go to the Plan & limits tab on Billing.
2

Start the card flow

Click Add payment method (or Edit payment method if you already have a card). Typewise opens a secure checkout or billing portal to capture or update the card.
3

Add billing details

Enter your card and billing address. You can also provide a tax ID when prompted. Your billing country sets the currency on your invoices.
4

Return to the platform

After saving, you return to the billing screen, which now shows the card on file.
Card details are handled by our payment provider. Typewise never stores your full card number.
Adding a card during a free trial does not start your plan early or charge you anything. You keep the rest of your trial days, and your account converts to a paid plan on the day the trial ends.

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Automatic overage charging

The Automatically charge for overages toggle controls how usage beyond your included amount is handled. The setting persists after you reload the page.
  • On: Typewise charges overages to your card. When Nova (AI Operator) credits run low, it can automatically top up by buying the smallest credit pack that covers the shortfall.
  • Off: Nova credit usage and seat invites are blocked once you reach the allowance (even if a card is already on file). Resolutions still work as pay-as-you-go and are billed on your next invoice.
Automatic top-up applies to Nova (AI Operator) credits only. It does not buy resolution packs or add seats for you. Because it buys a whole credit pack, the smallest top-up charge is $10.
This setting does not apply during a free trial. Trial usage is never billable, so the trial allowance is a hard stop whichever way the toggle is set and whether or not you have added a card. Activate a plan to go beyond it. See When the trial ends.

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Payment banners

Typewise shows a banner or message when your payment needs attention. Most are informational; a few block access until resolved.
Do not leave a past due banner for long. The AI Operator is turned off once a payment has been outstanding for more than 7 days, well before the account is suspended.
See Invoices for what happens across the days after a failed payment.