knowledge base section of the docs. For eg: Zendesk and Salesforce
Configuration
| Field | Description |
|---|---|
| Lookup | Select the specific lookup tool from the connected integration (for example, get_customer_details). |
| Action description | Description of what the lookup does. |
| Access level | Controls which agents or users can access this source. Access levels |
| Secure inputs | Add secure input fields if required. Learn more in Security & Verification |